Expert ITSM Reporting and Coordination

Overview of OMV

At OMV we produce and market oil and gas, as well as chemical solutions in a responsible way and develop innovative solutions for a circular economy. With Group sale revenues of EUR 17 bn and a workforce of around 25,000 employees in 2020 (incl. Borealis), We are one of Austria’s largest listed industrial companies.
In Chemicals & Materials, OMV, together with its subsidiary Borealis, is one of the world’s leading providers of advanced and circular polyolefin solutions and a European market leader in base chemicals, fertilizers and the mechanical recycling of plastics. Sustainability is an integral part of OMV’s corporate strategy. We support the transition to a lower-carbon economy and has set measurable targets for reducing carbon intensity.

Sustainability: Our approach

Due to our international activities in Exploration & Production, Refining & Marketing and Chemicals & Materials we can provide interesting and diverse job opportunities with excellent scope for career development. You can learn more about the world of OMV below:

Our business

Your role:

Accountable and responsible for configuring the global ITSM Reporting suite that it used to steer major IT and Security Processes e.g. Vulnerability Management, Service Asset and Configuration Management, Change Management etc.
Accountable to operate the reporting infrastructure end-to-end by troubleshooting issues and coordination with vendors to ensure continuous service availability and excellence
Participation in major IT infrastructure and IT Security projects by taking over and managing individual work packages. This includes the current BOOST Borealis Integration.
Day-by-day operations: handles requests related to Reporting in time and documents them in the ITSM tool.
Accountable to define and implement the overall ITSM reporting architecture
Globally accountable to document the reporting implementation and ensure trainings are available globally and reach all relevant stakeholders.
Accountable to ensure proper KPI reporting for all ITSM processes to enable Group IT to deliver excellent services on a global scale.
Consults the Department Manager, HoD, VP, and CIO to ensure reports are implemented in a way to enable all management levels to properly steer the global organisation

Your profile:

Bachelor Degree in IT and at least 5 years of experience
Able to independently work and operate PowerBI and relevant ServiceNow areas
Solid understanding of IT infrastructure and ITSM Processes for coordination and reporting purposes
Relevant scripting and programming skills (i.e. M, DAX, Python, SQL etc.)
ITIL foundation preferred
Ability to understand and follow defined standard processes
Ability to work on multiple topics at the same time
Working independently and with accuracy (exact working) and working in teams

What to expect from OMV:

We believe that we can only evolve and thrive as a company with a highly diverse mix of employees and by ensuring a healthy work-life balance. We have a strong culture of collaboration where Team Spirit, Accountability, Passion, Pioneering Spirit and Performance are key.
We will encourage you to take on new responsibilities, work across different functions, become involved in new projects, as well as completing international assignments. In return, we have excellent development programs that will help you achieve your career goals and reach your potential. If energy is your life, this is your future!

What OMV can offer you:

The opportunity to join an internationally renowned company in a fast moving business sector, providing excellent development opportunities
We offer an attractive compensation package that matches your qualifications and professional experience. The minimum gross annual salary according to the collective agreement amounts to EUR 59038, all in. Depending on skills and specific experience, over-payment is possible. OMV also offers additional benefits and relocation packages for international moves.
Place of work: Vienna, Austria

Learn more about why OMV is a great place to work:

5 reasons to join OMV

Do you want to be part of a diverse team?

Business Principles and Social Responsibility

A day in the fascinating world of OMV

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Your contact:

Luiza Condrat